1. What to do about a first insurer thinking it still covers me (while
I’m covered by a new insurer)?
2. How to handle the ACA requirement in federal income tax
[See
here for introductory information on this
series.
Edit 2/5/15.]
Case #1 today: Still getting mail
from the first Medicaid insurer I was automatically assigned to, after having
switched in December (per my doctor’s request) to a new insurer
This situation has an amusing
aspect, which has to do with a mass-mailed letter I got on January 20 [added 2/5/15: it was dated Jan. 16; I received it on Jan. 20],
informing me on what hospitals were and were no longer covered. But more on
that later.
As I recounted in detail before,
I signed up for ACA insurance—qualifying for the “Medicaid expansion”
insurance—in December 2013. Then I got nothing in hand for many months, though
starting in February 2014 I found out by phone call (to NJ FamilyCare, the
entity handling the Medicaid expansion in the state, whose mechanized phone
answering system was repeatedly, over weeks, unable to allow me to get many
other questions answered) that there was a “policy number” for me, but I could
find out nothing more about my Medicaid insurance, and got nothing mailed. That
is, except for some survey-type invitations, mailed twice by a postcard, in
late March–early April 2014.
In November and December 2014, I
got the impasse-of-sorts ironed out: the reason I got nothing in the mail was
that my Medicaid policy, effective on a date in March, had been mailed to an
address that would not work for me, and not
my P.O. box address (this despite the fact that on the federal ACA
“Marketplace” Web site, I had put in my P.O. box address, and a printout shows
this). So I got the address situation corrected, and got my state Medicaid card
in the mail. I was also told by phone in November, by a state Medicaid worker,
that my insurance was through the firm Amerigroup, which was the entity that
had sent the postcards several months before.
Then, when I had a standing
appointment with my usual doctor in December, his office told me they could
take Medicaid patients, but they could not take Amerigroup insurance. They would take United Healthcare Community
Plan. They said I should have had a choice about which insurer I would have
when I was signed up (actually, I did not—not as far as I could see). They said
I should be able to change insurers.
So I called the Medicaid office
again, which referred me to a NJ FamilyCare number (this time with a live
person, a rapidly-speaking but competent fellow). I got the insurer changed,
and the effective date with the new insurer—according to a card I got in the
mail—was January 1, 2015.
The problem
Meanwhile, I have still gotten occasional
mail from Amerigroup. Now, all I’ve gotten from Amerigroup has been
general-info stuff, including a glossy-paper newsletter (featuring, as is
typical of their stuff and not offensive to me, both English and Spanish
versions of the copy). There was also something saying I should take part in
another survey (I had already taken part in one in December—online, very
easy—and as a reward, they offered me the choice of a gift—and I asked for the
water bottle, which I got).
What to do about Amerigroup’s
mail that came, still in January? Just let it come (including in future months),
for what info it gave that I might be able to use?
At first I thought that, because
the Amerigroup mail I got was all stuff not
predicated (as far as I knew) on expecting me to meet obligations of theirs,
nor were there any bills (thank goodness), I didn’t have the need to alert them
that I’m no longer covered by them. But then I thought, “Suppose Amerigroup was
charging the federal government a certain premium based on the assumption that
it covered me. If United Healthcare was already doing the same thing, that
wasn’t right. So, I should tell Amerigroup to drop me as a client.”
Plan for a solution; what I did
At first I wondered, Write to
Amerigroup myself? Or call the Medicaid office in Paterson? I debated a bit, and decided to
write directly to Amerigroup, specifically to its office in Iselin, N.J.
(The Amerigroup Web site also had a link by which you could get in touch with
customer service, but I decided to write a letter. Call me a dinosaur. I also
still like using Windows XP and a land-line phone.) I opted out of calling
Medicaid because, first, they were indeed helpful in November but seemed to
have their hands full, and would (more than once) refer me to another entity,
like NJ FamilyCare. Then, when I was in touch with NJ FamilyCare on about
December 18, they should have discontinued my coverage by Amerigroup while they
set me up with United Healthcare.
Not that I was losing faith in
the Medicaid office or in NJ FamilyCare, but it seemed worth a shot to send a
letter to Amerigroup first, and see what happened.
Here is an edited version of the
letter I sent by snail mail:
January 23,
2015
Amerigroup New
Jersey Inc.
Attn: Customer
Service Dept.
101 Woods Avenue
Iselin, NJ
08830
Re:
Gregory Ludwig,
beneficiary
CCN
# [number redacted]
ACA
policy # [number redacted]
To Whom It May
Concern:
I started signing up for Medicaid insurance (via the expansion program
under the Affordable Care Act) through the federal Marketplace Web site in fall
2013. In winter 2014, in making phone calls to the NJ FamilyCare office, I
found I had a policy number (see in caption above), but I got nothing in the
mail then, or for months—not an ID card, mail specific to my policy, or
anything else.
Then in November-December 2014, I started getting cleared up the apparent
errors in handling of my policy—I never received an ID card (from the state)
because it had been sent in winter 2014 to the wrong address.
So in November, I gave the Medicaid office in Paterson my correct mailing address, and I
got my state ID card (see CCN number above). I got information on my more
specific enrollment (with a named insurer) in November and December.
I was told I was enrolled in Amerigroup insurance (as the specific company
handling my policy). (I was told the policy was effective March 1, 2014.)
However, when I saw my regular primary care doctor (in [town], N.J.) in
December (whom I’d seen for years and did not want to lose), his office told me
they couldn’t take Amerigroup insurance, but they could take insurance from
United Healthcare Community Plan. They said I could change insurers if I called
the Medicaid office. I called Medicaid, and they referred me to a number with
NJ FamilyCare, which readily switched me from Amerigroup to UHC.
I did this in December, and received my UHC ID card in the mail. (Note
that I never received an Amerigroup ID card in the mail, though I’ve received
other things from Amerigroup in the mail.)
It appears I am still signed up with Amerigroup, judging from the mail I
still get, as recently as this week. As this may mean (I am guessing) that the
Amerigroup company is able to get premium money from the federal and/or state
government, while UHC is already able to do that with me, I think the Amerigroup
policy for me should be terminated.
Please be advised that I appreciate the mail from Amerigroup that I have
received so far, including a newsletter, some survey information, and a letter
informing me that Amerigroup no longer covers care from Newton Medical Center
(except for emergency care). If for some reason I need to change my Medicaid
insurer from UHC back to Amerigroup, I have useful information based on which
to choose Amerigroup.
Thank you for your attention to this matter, and if you need any other
information from me, please contact me.
Sincerely,
[signoff]
So far, I’ve gotten no response
from Amerigroup, but have gotten no more general-interest mail from them,
either.
One reason it would have been
nice to let the Amerigroup mail come is that it was informative in its own
right, and I thought that as long as it doesn’t cost them much to send it to
me, it didn’t hurt to receive this, in part because (as I noted in the above letter)
if, for some reason, I had to switch to Amerigroup at some point, I would know
what they’re about.
##
And actually, one of the bits of
info I got, from the January 20 general-mailing letter, is very interesting. It
said it would no longer cover service gotten at Newton
Medical Center
(formerly, Newton
Memorial Hospital),
except for emergency room care. But it would cover service at other local
hospitals like two in neighboring Morris County (Saint Clare’s and Chilton, I
believe), both of which I’d been to over the years for various reasons (but not
as a patient).
It amused me that Newton was off their
list. I have a mountain of stories to tell about that hospital, from many years
of experience; perhaps most piquant in this context is that when I had a simple
blood screen done in 2007, at the request of a doctor I was seeing in a
particular division of the hospital, instead of a situation I used to get access
to where Quest Diagnostics would do it, and they would charge a sliding-scale
fee for someone in my shoes, now I had the hospital collect the sample, and I believe
the hospital itself did the testing of the blood. The tech who happened to take
my blood, at a local drop-in facility the hospital used to maintain in Vernon Township,
was surprised I didn’t have a Quest Diagnostics form with me. (I had what the referring
doctor had given me, which I think was just a prescription form with the
request for the bloodwork written on it.)
Get ready for a shock: The
hospital charged me $620.75, while
the supposed actual fee was $955!! The reason I got the lower
charge was that I was given a discount as an uninsured patient. Added to this
was the fact that the venipuncture/testing was assigned a new patient account
number for me, not my usual patient account number at Newton, connected with
which latter (older) number I had a sliding-scale arrangement. (So the usual
sliding-scale arrangement didn’t factor in with the blood screen, probably.)
I have a writing from 2007
detailing this situation more fully, but leave it at this. This is just one
story of, oh, “how the Newton hospital could sometimes be” (negative
implication).
Suffice it to say that when
Amerigroup said they would not cover non-ER service at Newton, I was thinking, “I’m so willing to be cooperative in this decision! I can be very
positive! And on this, I will work with you guys, believe me!”
I could hoist my Amerigroup
water bottle, blazened with its logo, to the sky: “[upside-down exclamation
point] Me gusta Amerigroup! Si, si, si! [acute-accent
marks over the i’s in si]”—and do a
little dance, perhaps.
One reason why it’s unfortunate
I had to cut off from Amerigroup.
Case #2 today: How to handle the ACA requirement in
federal income tax (first chapter)
Here’s something I don’t have a
full story on yet, because I haven’t gotten the instruction booklet for my 1040
form. I already printed out a pdf form of the tax-year 2014 1040, and from a
cursory glance, I saw it has a line for what you may owe if you haven’t signed
up for ACA insurance. There is also a box to check off for if you’ve been covered
all year.
Here’s a question that occurred
to me. Inasmuch as the tax form asks if you had coverage for all of 2014 or not, I know I cannot
answer that I was covered all year (no
problemo). But when it comes to the part-year situation (and I believe the
instruction booklet will have stipulations about his, such as for prorating
what your penalty will be), what can I answer? I supposedly had an Amerigroup
policy effective March 1, 2014. But I had nothing in hand, no ID card, nothing.
(I didn’t even receive an Amerigroup ID card when I got things straightened out
in November, and I did get the state ID card.) So, have I been covered since
March?
If I say I’ve been covered by
ACA insurance since November, when I got the address mess straightened out,
will that work for the tax form? I am thinking that that is when my “coverage
start date” will be, to make things simplest for me. But in November I still
had no Amerigroup ID card, and when I finally got a United Healthcare ID card,
that insurance was effective January 1, 2015. So what to say about my coverage
for 2014? It makes sense to say I had Amerigroup coverage in late November and
all of December 2014. But will that fly with the IRS?
Frankly, this question may be a
non-issue. I have budgeted into my estimated-tax payments enough to cover the
$95 penalty for “not having coverage.” Thus, if I prorate it per supposedly
having had insurance about five weeks in 2014, this will work for me. But not
having seen the instruction booklet, I don’t know whether I have to specify
what ID number I have for insurance, which would specify a little more exactly,
for whomever, what my insurance situation was.
Here is another interesting
thing. If I put on my tax-year 2014 1040 that, in effect, I wasn’t covered for
about 11 months, hence I will have paid $88 or whatever prorated amount, the
IRS may come back with a letter (weeks or months after I’ve filed) and say,
“According to our files, you were covered by Amerigroup since March 2014.” What
to do then? (Such a thing isn’t totally unlikely. The IRS has reviewed my forms
and done something like say I was entitled to the Earned Income Credit when I
hadn’t claimed it. They gave a simple form to fill out to show if you
qualified, and if you did, you got a refund. And I did.)
Well, if they refund part of the
~$88 penalty I pay, depending on factors able to be considered at the time
(like what options the IRS gives you to respond to their determination), I will
decide what to do—keep the refund, or not.
##
Not to speculate about the
coming year too much, but it will be interesting to see how 2015 pans out,
which is more concerning, because the penalty will be much higher. When I file
taxes for 2015 in 2016, I suppose I can say I was covered in 2015 (via United
Healthcare). If something strange happens during the year, such as my UHC
coverage is dropped (I don’t put anything past this screwy ACA system), then
I’ll deal with that.
What if, in 2016, for tax year
2015, the IRS sends me correspondence after my 1040 is filed saying, “According
to our files, you weren’t covered by United Healthcare in 2015 as you claim
[assuming there was something within the 1040 forms in which to specify this],
but by Amerigroup [based, per bureaucratic bungling, on the 2014 situation]”—what
do I do then?
I think maybe it would be time
to stock up on longjohns and move to Canada.